Shipping policy

Shipping fees

Deliveries are provided to the following countries: France, Benelux, Spain, Germany.

Delivery fees are at our expense from EUR 160 including VAT for individuals.

Below this threshold, the delivery costs are borne by the customer and depend on the weight of the order, the type of delivery chosen as well as the delivery address. You will find on the Website the different prices depending on the delivery method chosen when confirming the order.

Additional shipping, delivery, postage and other charges may be required. In order to guarantee perfect condition and safety during transport, all products are carefully packaged and protected according to the standards in use.

Transport risks are borne by the customer.

Delivery of the goods

Our partners make every effort to deliver your order as soon as possible, usually within 5 business days. The delivery takes place, in any case, no later than 30 working days from the day after the day on which you placed your order.

However, delays may occur for reasons related to unforeseen circumstances or to the chosen delivery area.

You must check the package and the product at the time of delivery. If, at the time of delivery, you notice any apparent damage, you must report it immediately on the transport slip, before affixing your signature for receipt. In any case, in the event of visible or hidden damage, you must notify it by registered mail or by e-mail to the following address:

S.R.L. IKN
Avenue Brugmann, 30
1060 Brussels
hello@ikon-o.com

The Website cannot be held responsible for any damage resulting from, or occurring during, the delivery. The risks are entirely at your expense. Any claim must then be addressed to the delivery department.